OTTER ORDER MANAGER UPDATE
OTTER ORDER MANAGER FULL
OTTER ORDER MANAGER TRIAL
OTTER ORDER MANAGER SERIES

OTTER ORDER MANAGER FULL

The company later branched out into live-action shorts, series, comedy, Let's Play videos, and full animated productions. Due to server and web hosting costs, the founders created 'Sponsorships' which is now known as 'FIRST', a subscription to exclusive and earlier access to content and discounts on their merchandise store, among other benefits.

OTTER ORDER MANAGER SERIES

Blue, which premiered in April 2003 and is still in production, making it the third longest-running episodic web series of all time. Rooster Teeth began with the production of Red vs. Discovery Global Streaming & Interactive Entertainment, a subsidiary of Warner Bros. Founded in 2003 by Burnie Burns, Matt Hullum, Geoff Ramsey, Jason Saldaña, Gus Sorola, and Joel Heyman, Rooster Teeth is a subsidiary of Warner Bros. Rooster Teeth Productions, LLC is an American digital media company headquartered in Austin, Texas. Discovery Global Streaming & Interactive Entertainment It almost felt like they didn't care if we stayed with them or went to a competitor. Have given them many opportunities to regain our trust, but time and time again they let us down. Overall: Save yourself stress and aggravation as it's been a nightmare dealing with them. Save yourself the stress and aggravation from dealing with this poor company. I've been dealing with an issue for 3 days which prevent orders from printing, I contacted their customer support line and was told to email them and they would get back to me within 24hrs, 24hrs has come and gone and guess what I have not received a call or an email back from an otter representative. Set up was easy, but everything after that was all down hill! Sorry, I don't have much good things to say, but I gave them a fair shot unfortunately they couldn't get it together.Ĭons: Customer service is very poor with agents that barely speak English and their knowledge of their products is pretty much nonexistent. Pros: When it's working it's great to bad it always has issues. Yes full automatic optimization is what we look for :) Read More. Overall: We need more functions to integrate to put really the store on automatic optimization. It will be good to have some market intelligence to help price efficiently our products in function of competition and demand. It's difficult to evaluate the real cost of the campaign, it will be good to have a global tool making a limit to be sure that all fee (platform, otter, promotion) won't exceed a % of the sales price (40 or 50%). We are missing a tool to manage and monitor social network campaigns (Facebook and Instagram) and to compare the ROI with platform promotions.

With marketing promotions, we can increase our volume during low season.Ĭons: Some menu are not well connected to the platform due to partner policy (ChowNow, Square) and we don't to stop the delivery to avoid confusion.

OTTER ORDER MANAGER UPDATE

Now with the app, we only have to update the menu one time. When the store is busy in summer, the employee didn't have the time to update our menu. With Otter we are able to fill all the order properly. We lost money but more important it was a bad experience for our customers and damage our brand. Today they deducted $129 from my account and I'm furious. I emailed Kyla who signed me up and she responded saying she couldn't help me to cancel that I would have to contact the support email. I sent 4 more emails with my cancelation request and I even called the 24hr support phone number, but nobody was ever available to take my call. I received another email asking to schedule a phone call to discuss or reply with reason for canceling. I sent emails 2 weeks after signing up and for 2 weeks I sent emails, to cancel and all I got were automated responses saying my email was received and someone would respond within 24-48hrs.

There was no 'customer service ' from Otter and I never received any tablet or printer to get started and nobody cared enough to followup with me. She told me someone from on boarding would call me because she was having trouble getting Doordash set up. The only calls were from the sales person, Kyla, to get me to sign up and give my credit card information. We never received any equipment (tablet or printer) nor did we receive any phone call from Onboarding so we never got started.

OTTER ORDER MANAGER TRIAL

Overall: I sent at least 6 emails to cancel my partnership with Otter before the 30 day trial period.

I received several phone calls to schedule appt to watch demo and sign up and none since.

Otter order manager